The Skills Support for the Workforce Programme (SSW)

SSW is a free service, created to help small to medium-sized employers reskill and upskill their existing workforce. WISE Ability is part of Serco’s network of expert organisations chosen to deliver the SSW programme.

We deliver multiple SSW sub-contracts in Black Country, Stoke & Staffordshire, and Swindon & Wiltshire on behalf of Serco.

Because SSW is co-financed by the European Social Fund (ESF) and the Education and Skills Funding Agency (ESFA), we can support your workforce at no extra cost to your business.

WISE Ability’s SSW work with employers to identify their workforce skills gaps, recommend a tailored training programme to meet the identified skills and competency needs of the business with plans to create the right opportunities for the workforce to complete accredited training, with our qualified and experienced trainers. We offer a range of courses with appropriate levels of personalised support, targeted to areas of current skill shortages, that match employers’ and employees’ needs and goals.

WISE Ability believes in a partnership approach to training that means we deliver tailored solutions for specific business needs.

The right training means that employee’s skills are relevant, better productivity and higher employee retention rates. WISE Ability Skills & Training just makes good business sense.

WISE Ability has extensive experience working with employers across a wide range of industries and supporting them to reach their workforce development objectives.

We partner with employers so we can quickly gain an insight into their unique needs that is then supported throughout our training.

Importance of developing your staff

Your staff are your best asset and high-quality training programmes will increase morale which in turn leads to less absenteeism and staff turnover, resulting in a healthier bottom line.

Less supervision

Your staff will need less supervision, which will free up you and your management team to get on with the important business of setting goals to ensure long-term viability.

Fewer accidents
Well trained staff are less likely to be involved in workplace accidents.

Staff retention
Training has been shown to increase staff retention, minimising the cost of staff turnover and loss of company knowledge.

Better succession planning
High quality training gives staff the skills and confidence they need to progress through the ranks and become an asset to your organisation.

Increased quality and productivity
Well trained staff are more efficient and effective and produce higher quality work, meaning less time, money and resources wasted.

WISE Ability’s training team have extensive experience working with individuals across a wide range of industries and supporting people to reach their personal objectives.

For further information regarding Training for employers and their teams please click here.


Our SSW is delivered in Black Country, Stoke & Staffordshire, and Swindon & Wiltshire.

If this sounds like something that would suit you or someone you know, please call 0300 303 3777 or register your interest. If you are passing by a WISE Ability office, feel free to pop in and have a chat with our friendly staff – we’d love to see you!